PEEK LABS TERMS OF SERVICE

Last Updated: March 21, 2025

1. INTRODUCTION

Welcome to Peek Labs. These Terms of Service ("Terms") govern your access to and use of the Peek Labs prototype software and services ("Peek Labs" or the "Service"), provided by Peek Labs, Inc. ("we," "us," or "our").

Peek Labs is a supplementary service that provides prototype and beta features designed to support the Peek Pro SaaS platform for tourism and activity operators. These Terms supplement the Peek Pro Terms of Service, which remain in full effect.

By accessing or using Peek Labs, you acknowledge that you have read, understood, and agree to be bound by both these Terms and the Peek Pro Terms of Service.

2. PROTOTYPE NATURE AND DISCLAIMER

IMPORTANT NOTICE: Peek Labs provides access to prototype software and experimental features that are still in development.

2.1 Beta Status
The features and functionality available through Peek Labs are provided in beta or prototype form. They have not undergone the same level of quality validation and testing as features in the standard Peek Pro platform.

2.2 Use at Your Own Risk
You acknowledge and agree that your use of Peek Labs is at your own risk. The prototypes may contain errors, bugs, or other issues that could potentially affect your operations or data.

2.3 Limited Warranty
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PEEK LABS IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

2.4 Production Use
While we do not explicitly restrict the use of Peek Labs in production environments, we strongly recommend that you implement appropriate safeguards when using prototype features in connection with your business operations.

3. ACCESS AND ELIGIBILITY

3.1 Prerequisite
Access to Peek Labs is available only to current Peek Pro customers who have accepted the Peek Pro Terms of Service.

3.2 Account Requirements
You must maintain an active Peek Pro account in good standing to access and use Peek Labs.

3.3 Termination of Access
We reserve the right to terminate or suspend your access to Peek Labs at any time, for any reason, without prior notice or liability.

4. DATA HANDLING

4.1 Data Storage
Data processed through Peek Labs is stored in Google Cloud Platform (GCP), similar to Peek Pro. However, Peek Labs may implement different data handling procedures and may not be subject to the same constraints as Peek Pro.

4.2 Data Security
While we implement reasonable security measures to protect your data, you acknowledge that prototype features may not incorporate the same level of security measures as those found in the standard Peek Pro platform.

4.3 Privacy Policy
Your use of Peek Labs is also governed by our Privacy Policy, which explains how we collect, use, and disclose information from our users.

5. FEEDBACK AND REPORTING

5.1 Bug Reporting
You are encouraged to report any bugs, errors, or other issues encountered while using Peek Labs through the provided feedback mechanisms, which may include contact email and bug submission forms.

5.2 Feedback License
By submitting feedback or suggestions regarding Peek Labs, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate your feedback into our services without any obligation to compensate you.

6. LIMITATION OF LIABILITY

6.1 Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE PEEK LABS.

6.2 Cap on Liability
OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE PEEK LABS IN THE LAST 12 MONTHS (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).

6.3 Essential Purpose
These limitations of liability apply even if we have been advised of the possibility of such damages and even if any remedy fails of its essential purpose.

7. CHANGES AND UPDATES

7.1 Service Changes
We may modify, suspend, or discontinue any aspect of Peek Labs at any time, including the availability of any features, without prior notice or liability.

7.2 Terms Changes
We may modify these Terms at any time by posting the revised terms on our website or within the Peek Labs interface. Your continued use of Peek Labs after the effective date of such changes constitutes your acceptance of the revised Terms.

7.3 Communication
Updates and changes to Peek Labs features or these Terms may be communicated through the Peek Labs interface, email notifications, or other appropriate channels.

8. GENERAL PROVISIONS

8.1 Entire Agreement
These Terms, together with the Peek Pro Terms of Service and our Privacy Policy, constitute the entire agreement between you and us regarding Peek Labs.

8.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws specified in the Peek Pro Terms of Service.

8.3 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

8.4 Contact Information
If you have any questions about these Terms, please contact us at info@peeklabs.com.